Supporting independence. Respecting individuality. Making a difference.
A person-centred disability and aged care organisation supporting people across New South Wales and Queensland to live with greater independence, dignity, confidence and choice.
Who we are and what we do.
Clarry Care Services is a person-centred disability and aged care organisation committed to supporting people to live with greater independence, dignity, confidence and choice.
We believe quality care is about more than providing assistance with everyday tasks. It is about understanding each person's circumstances, recognising their individual strengths, respecting their choices and providing support that genuinely makes a positive difference in their lives.
Our approach is built around meaningful relationships, consistent support and an understanding that every individual has different needs, goals and aspirations. We aim to create an environment where people feel heard, respected, safe and empowered to make decisions about their own lives.
We operate across Sydney and surrounding regions of New South Wales, and Brisbane and surrounding regions of Queensland. Our goal is to build a trusted organisation that delivers practical, reliable and personalised care while maintaining strong relationships with families, support networks and other professionals.
owned
Our Mission
To provide reliable, compassionate and individualised support that enables people to maintain their independence, participate in their communities and enjoy a better quality of life.
We are committed to listening to the people we support, understanding what matters to them and delivering services that reflect their personal goals, preferences, culture and circumstances. We want every person who engages with Clarry Care to feel valued, supported and confident that their wellbeing is at the centre of everything we do.
Our Vision
To build a care organisation recognised for genuine relationships, dependable services and a strong commitment to improving the lives of people who need support.
We aspire to create a service where people are not defined by their age, disability or support requirements, but by their abilities, individuality and potential, and to contribute to stronger, more inclusive communities where everyone has the opportunity to live with dignity, choice and independence.
The principles behind every visit, call and decision
Dignity & Respect
We treat every individual with respect, compassion and understanding, and recognise the importance of personal choice, privacy and maintaining dignity in all aspects of care.
Choice & Independence
We encourage people to stay involved in decisions about their lives, and support them to build confidence, develop skills and maintain independence wherever possible.
Compassion & Understanding
We take the time to understand each person's circumstances, challenges and aspirations. We believe good support starts with listening.
Integrity & Accountability
We are honest, responsible and transparent in our actions. We take our responsibilities seriously and aim to maintain high standards of professional conduct.
Safety & Wellbeing
The safety, protection and wellbeing of the people we support are fundamental. We promote a culture where concerns are taken seriously and people feel safe to speak up.
Inclusion & Community
We value diversity, cultural understanding and meaningful community participation. Everyone deserves to feel included, connected and respected.
Safe, accountable and quality-focused
We understand that inviting an organisation into someone's life is a matter of trust, and we do not take that responsibility lightly. We are committed to building relationships based on honesty, reliability, respect and open communication.
We hold ourselves to the standards that protect people with disability and older Australians, and we're committed to transparency in everything we do.
- NDIS Code of Conduct & Practice Standards: guiding how we deliver safe, ethical supports
- Aged Care Statement of Rights: respecting the rights of older people under the Aged Care Act
- Screened, trained workers: NDIS Worker Screening, First Aid and ongoing professional development
- Privacy protected: personal information handled under the Privacy Act 1988 (Cth)
- Incident management & safeguarding: clear processes to keep people safe and report concerns
- Feedback welcomed: an open, fair and easy complaints process, with no impact on your services
Registered NDIS Provider
Registration number: [4-XXXX-XXXX]
Clarry Care Services Pty Ltd
ABN 37 681 430 204 · ACN 681 430 204
Homebush West NSW 2140
Worker Screening
All support workers hold a valid NDIS Worker Screening Check
Privacy Policy
How we collect, use and protect your information
Strong management, appropriate systems and genuine understanding
Clarry Care Services is built on practical management and operational experience, supported by an understanding of the responsibilities involved in disability and aged care service delivery.
Our management team's background includes business operations, workforce coordination, staff recruitment, service arrangements, participant support and the day-to-day operational requirements of care services. We understand that operating in these sectors takes more than providing workers. It requires strong management, appropriate systems, accountability and a genuine understanding of the people receiving support.
Our experience and operational focus include:
- Understanding individual support needs and coordinating appropriate service arrangements
- Staff recruitment, workforce coordination, suitability assessments and appropriate staff matching
- Trauma-informed, respectful and culturally aware support
- Safeguarding vulnerable individuals and recognising potential risks
- Working with families, guardians, Support Coordinators and other professionals
- Monitoring service delivery and maintaining appropriate documentation
- Incident management, complaints handling and ongoing service improvement
- Supporting people to maintain daily routines, independence and community connections
Our management philosophy is centred on being approachable, accountable and actively involved in maintaining service quality. Good management starts with understanding what happens on the ground, listening to staff and families, and making sure the people receiving support remain the priority. We are committed to ongoing learning, workforce development and services that reflect relevant industry standards and regulatory requirements.
Make a ReferralAccessible support across two states
Our head office is in Homebush West NSW 2140. We aim to expand our reach responsibly, making sure the right staff, resources and service arrangements are in place to meet each person's needs.
New South Wales
- Sydney metropolitan areas
- Western Sydney and surrounding communities
- South Western Sydney
- Regional and surrounding NSW communities, subject to service availability
Queensland
- Brisbane metropolitan areas
- Greater Brisbane and surrounding communities
- South East Queensland
- Regional and surrounding Queensland communities, subject to service availability
The best outcomes are achieved together.
We value open communication, collaboration and mutual respect. Our intention is to work alongside other professionals, not replace the important roles they play in supporting individuals.
We welcome opportunities to establish relationships, discuss service needs and identify ways to improve access to appropriate support within the community.
Connect with usWe aim to build strong professional relationships with:
- NDIS Support Coordinators
- Specialist Support Coordinators
- Plan Managers
- Local Area Coordinators
- Allied health professionals
- Occupational Therapists
- Behaviour Support Practitioners
- Aged care organisations
- Community organisations & local providers
- Families, guardians & informal supports
What makes Clarry Care different
Choosing a provider is an important decision. Here's what you can expect from us.
We listen first
Your first conversation is free and focused entirely on you, your goals and what matters to your family.
One consistent team
We match you with workers who suit your needs and personality, and keep them consistent wherever possible.
Clear and honest
Plain-English service agreements, transparent pricing in line with the NDIS Pricing Arrangements and no surprises.
Free advocacy
If you face a barrier, our advocacy team can help at no cost, even if you don't use our other services.
Responsive
We aim to respond to new enquiries within one business day and keep you updated along the way.
Culturally safe
Interpreters on request, and respectful support for First Nations, multicultural and LGBTIQA+ communities.
Joined-up support
Disability, aged care, housing and advocacy expertise under one roof, so fewer handovers.
Always improving
We ask for feedback, act on it and report back, because quality is something we work at every day.
Let's start with a conversation.
Talk to our team about your situation. There's no cost and no obligation.